What is your Exchange & Return policy?
We offers two options for exchanges: In-store and by mail. All returns are excepted by mail only.
1. In-store exchange at Grafletics
We recommend calling and confirming the item you want to exchange is in stock before making the trip.
Grafletics Retail Store
1620 SE Claybourne St.
Portland, OR 97202
2. Exchange By Mail
3446 NE Broadway
Portland, Oregon 97232
Exchanges and returns are accepted on product in new and unworn condition within 10 days of date of receipt of goods.
For exchanges and returns by mail please include a note with specifics of the request, (i.e. the new style/size/color/refund). Be sure to include a copy of your receipt and/or your order number for proper processing.
Shipping charges are non-refundable unless you've received a manufacturer defect. Otherwise buyer pays shipping cost for returns and/or new size requests.